Last Updated 14/11/2024

Welcome to Uptinio! By using the Uptinio monitoring platform, you agree to abide by these Terms and Conditions (“Terms”). Please read them carefully before using our services. If you do not agree to these Terms, you may not use the Uptinio app or its services.
 1. Acceptance of Terms
By accessing or using Uptinio (“Service”), you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you agree to these Terms on behalf of that organization and represent that you have the authority to do so.
 2. Description of Service
Uptinio provides an uptime monitoring platform that allows users to monitor the status of their websites, servers, and other online services. This includes features such as uptime tracking, heartbeat monitoring for background tasks, and various integrations for alerting and reporting.
 3. Account Registration
– To access certain features of the Service, you may be required to create an account.
– You agree to provide accurate and complete information during registration and to keep your account information updated.
– You are responsible for maintaining the security of your account credentials. Uptinio is not liable for any loss or damage from your failure to secure your account.
 4. Subscription and Payment
– Uptinio offers both free and paid subscription plans.
– For paid plans, you agree to pay the subscription fees as described at the time of purchase.
– Payment processing and information storage are handled by a third-party payment gateway. Uptinio does not store any payment information.
– All payments are non-refundable unless otherwise stated or required by law.
 5. User Responsibilities
– You agree to use Uptinio responsibly and only for lawful purposes.
– You are responsible for any content, data, or configurations that you provide to the Service.
– You must not attempt to misuse or interfere with the Service, including but not limited to attempting unauthorized access, probing for vulnerabilities, or disrupting the Service for other users.
 6. Data Collection and Privacy
– Uptinio collects and processes data as described in our [Privacy Policy](#).
– We may collect anonymous telemetry data from users to improve our services and develop machine learning algorithms. This data will not contain any personally identifiable information unless required by law or explicitly agreed to by you.
 7. Monitoring and Alerts
– Uptinio provides monitoring and alerting capabilities but does not guarantee uninterrupted or error-free operation of the Service.
– You acknowledge that monitoring is subject to factors outside of our control (e.g., network issues, outages) and that Uptinio is not liable for any damages arising from missed or delayed alerts.
 8. Limitations of Liability
– Uptinio is provided “as-is” without warranties of any kind, whether express or implied.
– Uptinio will not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our Service, including loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.
 9. Intellectual Property
– Uptinio and its related features, logos, trademarks, and content are the property of Uptinio and are protected by applicable copyright and trademark laws.
– You are granted a limited, non-exclusive, non-transferable license to use the Service for personal or organizational use, subject to these Terms.
10. Termination
– Uptinio reserves the right to suspend or terminate your access to the Service at any time if you violate these Terms or engage in activities that may harm the Service or other users.
– Upon termination, your access to the Service will be immediately revoked, and all data associated with your account may be deleted, subject to our data retention policies.
 11. Modifications to the Terms
– Uptinio may modify these Terms at any time by posting the updated Terms on our website. We will notify you of any material changes.
– Your continued use of the Service after changes to the Terms constitutes your acceptance of the updated Terms.
12. Governing Law- These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.
– Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts located in [Your Country/State].
 13. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: [email protected]
Mailing Address: Francisco Olaguibel 70, int 303. Col. Obrera, CDMX, Ciudad de Mexico.
By using Uptinio, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.